Privacy Statement

Privacy Policy

1. Data protection at a glance

General information

The following notes give you a simple overview of what happens to your personal data when you visit our website. Personal data refers to all data that personally identifies you. Detailed information on the subject of data protection can be found in our privacy policy listed below.

Who is responsible for the data collection on this website?

The data processing on this website is carried out by the website operator, whose contact data can be found in the imprint of the page.

How dow we collect your data?

One way data is collected is by you telling us, e.g. by entering it in a contact form. Other data is automatically collected by our IT systems when visiting our website. These are mainly technical data, such as information about the browser used, the operating system or the time of the page visit. This data will be collected automatically when visiting our website.

What do we use data for?

Part of your data is used ensure a flawless provision of our website. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to correct, block or delete this data. For this purpose and for further questions about data protection, you can contact us at any time through the address given in the site notice. Furthermore, you have a right of appeal to the competent supervisory authority, which in Austria is the Data Protection Authority:

SSL or TLS encryption

Our website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as your orders or requests sent to us. You can recognize this encrypted connection by the address line of your browser ("https://" or key or lock symbol, depending on the browser used). If SSL or TLS encryption is activated, transmitted data cannot be read by third parties.

Secure shopping with SSL/TLS

When entering your personal information by using the shop-application, your data will be encrypted by our software so that your data cannot be read by unauthorized persons during transmission. This converted data can be transmitted securely over the internet by using a method called "Secure Socket Layer" (in short TSL/SSL).


Our website contains links to other websites which we are not responsible for or of what they contain. We cannot assume any responsibility for the data protection or the content of these websites.

2. General Information and Mandatory Information

data privacy

The operators of this website take the protection of your personal data very serious. We therefore process your data exclusively in accordance of the legal regulations (GDPR). This privacy policy explains the the most important aspects of data processing on our website.

When using our website, various personal data is collected . Personal data contains data that personally identyfies you. This privacy policy explains which data is collected and what we use it for.Please note that data transmission over the Internet (e.g. when communicating via e-mail) may entail security gaps. A gapless protection of data from access by third parties is not possible.

Changes to our data protection regulations

We reserve the right to make occasional adjustments to this data protection declaration in order to always comply with current legal requirements, e.g. when introducing new services on our website. The new data protection declaration will then apply for your next visit.

Revocation of your consent to data processing & revocation of your consent to data processing

You can revoke your consent to the processing of your data at any time. For this purpose, send an e-mail to The legality of the data processing up to the revocation remains unaffected by the revocation. In the event of breaches of data protection law, the person concerned has a right of appeal to the competent supervisory authority which in Austria is the data protection authorit:

Right to data portability

You have the right to have data that we process on the basis of your consent or in fulfillment of a contract, handed over to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of the data to another person responsible, this will only take place if it is technically feasible.

Information, blocking, deletion

You have the right to get free information about your stored personal data, their origin and recipients, the purpose of data processing as well as the right to correction, blocking or deletion of these data at any time, according to the valid legal regulations. For this information or other questions you can contact at any time.

Data recording

The IP data of the connection owner is stored within the framework of cookies by the website operator, as well as the name and adress of the buyer, in accordance to simplify the purchasing process and for subsequent contract processing.

No further data will be stored by us for the purpose of contract processing. Please read the information on the secure payment methods offered by our payment service providers regarding payment for our products and services.

The data provided by you is necessary for the fulfilment of the contract or for the execution of pre-contractual measures. Without these data we cannot conclude the contract with you. Data will not be transmitted to third parties, with the exception of the transport company / shipping company commissioned by us to deliver the goods, and our tax consultant to fulfil our tax obligations.

After an aborted shopping process, previously stored data will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years).

The data name, address, goods purchased and date of purchase will also be stored until the expiry of product liability (10 years). Data processing is carried out on the basis of the legal provisions of § 96 Paragraph 3 TKG (Austrian Telecommunications Act) and Art 6 Paragraph 1 lit a (consent) and/or lit b (necessary for contract fulfilment) of the GDPR.

Objection against advertising mails

We herewith object to the use of contact data whis is published within the scope of the imprint obligation to send unsolicited advertising and information material. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising information, such as spam e-mails.

Note on the responsible body

The responsible body for data processing on this website is:

hafesan HandelsGesmbH

Gewerbesiedlung 3
9130 Pubersdorf

Telefon: +43 (0)4224 81133
Fax: +43 (0) 4224 81133-33


3. data collection on our website


So-called cookies are sometimes used on Internet pages. These are small text files that are stored via your browser and serve to make the offers on the Internet more user-friendly, effective and secure. Cookies do not damage your computer and do not contain viruses, most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal until you delete them. These cookies enable us to recognize your browser the next time you visit our website.

Your browser can be configured in a way that you are informed in advance about the storage of cookies, the storage is only permitted in individual cases, the acceptance of cookies is generally or only in certain cases and that cookies are automatically deleted after closing the browser. These configuration options are different depending on the browser used and can usually be viewed in the help function or the settings. When cookies are deactivated, the functionality of this website may be limited.

Cookies, which are necessary to carry out the electronic communication process or to provide certain functions desired by you (e.g. shopping basket function), are stored on the basis of Art. 6 para. 1 lit. f GPDR. The website operator has a legitimate interest in the storage of cookies for technically error-free and optimized provision of his services. As far as other cookies (e.g. cookies for the analysis of your surfing behaviour) are stored, these will be treated separately in this data protection declaration.

Server log files

The provider of the pages can automatically collect and store the following information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP-Adress

These data are not combined with other data sources.

The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent necessary for the establishment, content design or change of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures, and Art. 6 para. 1 lit. f GDPR, which regulates the processing for the protection of the legitimate interests of those responsible or of a third party. We collect, process and use personal data about the use of our Internet pages (usage data) only to the extent necessary to enable or invoice the user for the use of the service.

Contact and other forms with transfer of personal data

We provide a form on our website. If you contact us about this, your data will be stored for the purpose of processing your inquiry and in the event of follow-up questions. We will never pass on this data without your consent.

4. Social Media

This website DOES NOT use or include any social media site resources or plugins such as Facebook, Twitter or Google+.

5. Plugins und Tools

Google Web Fonts

This site uses so-called web fonts provided by Google to uniformly display fonts. When you call up a page, your browser loads the required Web fonts into your browser cache to display texts and fonts correctly. To do this, the browser you are using must connect to Google's servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

If your browser does not support web fonts, a default font is used by your computer.

More information about Google Web Fonts can be found at and in Google's privacy policy:

Google Analytics

This website does not use functions of the web analytics service Google Analytics.