Customer Care

Your personal advantages when ordering hafesan products online


  • High level of data security due to SSL encryption.
  • Wide range of several modern, comfortable and secure methods of payment:
    5 different credit cards, PayPal, SEPA direct debit, cash card - Maestro card, SOFORT banking, cash on delivery (Post), payment against invoice (Klarna).
  • Fast and reliable delivery of hafesan quality products.
    Your order will be shipped on the following working day (Monday – Friday) at the latest.
    You order will be delivered directly to your home via post or parcel service.
  • Favourable forwarding expenses: If the order value (value of the product ordered) is EUR 50 or higher, shipping is free of charge in Austria. In all other countries shipping is free of charge if the order value (value of the product ordered) is EUR 100 or higher.
  • FREE hafesan catalogue with useful health advice.

We are happy to be at your service should you have any questions concerning

  • hafesan quality products
  • online ordering and delivery
  • ordering your catalogue or
  • personal health advice.


Please contact our service number +43 4224 81133 operating Monday through Thursday, 08.00 am – 5.00 pm and Friday 08.00 am – 01.00 pm.
You are of course welcome to send us any questions or comments via fax (+43 4224 81133 33) or email:

hafesan HandelsGesmbH
Gewerbesiedlung 3
9130 Pubersdorf
Service number +43 4224 81133
Fax +43 4224 81133 33